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Comcast cable box setup problems?
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Comcast cable box setup problems?
These instructions should be used for XiOne devices only. So in my situation, we have one XiD-P box that we'd like to have display on two TVs in one room. This can often fix common issues". I called and automated system said a signal was sent and could take up to two hours to load channel guide. Learn how to resolve the X1 and Flex error code RDK-03036 — Something's not working. Change the input of the TV to which the cable box has been connected. This for assigning the Comcast remote to the cable box. Power on both the TV and the X1 TV Box. This will help determine if the issue lies with the cable itself. The representative at Xfinity said both should produce a signal. Replaced the Xi6-A with a brand new XiOne-SC (B) and exactly the same issues. Xfinity Feb 27, 2022 · Last week my only Comcast Wi-Fi-based 4K cable box (Xi6-A) started failing. On most Comcast cable boxes, the HDMI port is either in the bottom-right corner of the box or at the bottom of the box's back. If checking the connections does not solve the problem, the next step is to restart the cable box. Power on both the TV and the X1 TV Box. Most cable and satellite boxes today can be connected with HDMI, and that's a good thing, because HDMI offers the best picture and sound. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. st/323PX6H XG1v4's are unfortunately limited to direct shipment only at this time, so the stores and technicians are not carrying them. We had the cable box switched out at the Xfinity store and they provided all new coax, hdmi and switch and still not fixed. Then a gray box popped up saying the remote was paired with another box. Also check for damage to the cable or kinks. If your cable box isn't responding to your commands or won't turn on… Try to restart it. If you are wondering why your internet bill keeps going higher, this might help explain it. how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service? control your digital set-top box or DTA (Digital Transport Adapter). Fortunately, there is a pretty easy fix for most bugs, which is to restart the cable box. Your IP address is assigned by Comcast and is an essential part of routing your data from the computer to a website's server Most cable programming comes with a television receiver box. In today’s digital age, having a reliable and high-quality cable box is essential for enjoying the best television experience. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of. Box comes on gives me welcome message and then blacks out, and tv screen continuously flips between "signal received, signal lost". You can use the TV button to turn the set-top box on or off after following the provided steps: Nov 22, 2022 · I have been having the same issues for a few months now. The technician at the store assured me that the cable box I received (Xfinity XG2v2-. If you're using a coaxial cable (the one with the screw-on connector), you might be prompted to run a channel scan. When it comes to choosing a cable TV provider, there are numerous options available in the market. how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service? The xfinity chat was infuriating. In this article, I have gathered together the ways to reprogram your Comcast cable box in case you are experiencing issues with it. Tried different hdmi cable, called tech support, even ran LAN wire to box for stronger connection. These boxes are produced by a number of manufacturers and may or. Don't let frustrating Xfinity problems keep you from watching your favorite shows or streaming music. You can also check the sticker located on the bottom panel of the TV Box. You may need to reset the box by pressing and holding the Reset button for about 5 seconds. Xfinity For full functionality of this site it is necessary to enable JavaScript. Feb 2, 2022 · Restarting The Cable Box Through The Power Button. The LED will begin flashing green. Learn about the Apple TV+ app on Xfinity X1, Xumo Stream Box, and Flex Get help preparing for a service visit, either for professionally installing services or troubleshooting service issues. , when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine). I tried troubleshooting but it says a signal can not be reached. I unplugged and re-plugged the cable box back in. Happens on the main X1 box and the secondary box in my brother's room. This article outlines the steps to complete a factory reset on an Xfinity Flex Streaming TV Box. Comcast and Roku have taken a big step toward getting rid of the cable box by teaming up on an Xfinity TV app. Here's how to do a channel scan depending on your TV model: Go to Menu or > Channels or Tuner > Find Channels or Auto Channel Scan. Ans Comcast modem TV is not showing. May 6, 2024 · Attach the Comcast coaxial cable to the box. By following these simple fixes, you can troubleshoot and resolve the most common problems. About every 7 - 14 days. Charter has announced a $55. Box comes on gives me welcome message and then blacks out, and tv screen continuously flips between "signal received, signal lost". When troubleshooting your Comcast X1 DVR Box you'll need to know how to reboot it. By clicking "TRY IT", I agree to receive newsletters and promotions f. Needless to say this did not work. When the box turns on, check if PSt appears again on the box, and if it does, try. Could it be my Xfinity equipment? I replaced all the cables and changed HDMI ports. You can also check the sticker located on the bottom panel of the TV Box. Yes, I did a system reboo. Sports can be a large part of our social setups. If your Xfinity box says "boot" and doesn't. Learn to troubleshoot common error codes. To do this: Turn the cable box off. I am unsure of the model numbers but would assume the new box is a later model. Advertisement When you open the Dominion box for the first time and take a glance at its components, you may feel like you're about to embark on a complicated endeavor along the li. Jul 26, 2021 · I just got a brand new Samsung TV. These boxes are produced by a number of manufacturers and may or. Comcast is one of the largest telecommunications companies in the United States, providing a wide range of services including cable television, internet, and phone services Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Please help! New x1 box not connecting to tv. We hang towels like the pros, use fishing line to reel in. Learn how to troubleshoot your network to ensure you have connectivity to the internet. Locate the HDMI ports on the back of the TV and the set-top box and connect them with an HDMI cable. Reset Cable Box. Software issues with the cable box can cause the Xfinity remote to stop working. However, if you have the basic cable package there. Your IP address is assigned by Comcast and is an essential part of routing your data from the computer to a website's server Most cable programming comes with a television receiver box. They can suggest you replace the cable box if they have a problem. My outside cable is relatively new and I've checked and rechecked the connectors. Screen says "Your account needs some attention…. If you're using a coaxial cable, connect it to the 'Cable Out' port on your box and the 'Cable In' on your TV. During the refresh, your cable box will create a new connection with Xfinity that will flush out most TV signal issues. The emergence of WiFi cable boxes has revolutionized the way we consume. Power Connection: Plug. all commands at your local set top box are sent upstream to comcast servers that then tell your box via return message what your set top box is to to (change channel, pause, etc) now. The technician at the store assured me that the cable box I received (Xfinity XG2v2-. This chart explains the dynamics at play in America’s cabl. cpt code trigger thumb release Press menu twice on your silver comcast remote control Select setup Select cable box setup Use the arrows on the remote to select current time under front led display Press ok/select on the remote. Note: While the TV is on (TV Box must be activated first), you can also press and hold the xfinity and Mute buttons on the remote for five seconds until the light at the top changes from red to green, then follow the on. There are several ways to reset a Comcast cable box. Turn the box back on. Feb 28, 2021 · I've tried switching to my fire stick and back (HDMI 1 to 2 and back again) but that does not work. Restart your X1 Box and modem/router: Similar to Wi-Fi connection issues, a simple restart of your X1 Box and modem or router can often resolve. (I don't remember now - isn't a small green light supposed to comes on the front of the cable box? There is no light now. Restart your X1 Box and modem/router: Similar to Wi-Fi connection issues, a simple restart of your X1 Box and modem or router can often resolve. I called and automated system said a signal was sent and could take up to two hours to load channel guide. (I don't remember now - isn't a small green light supposed to comes on the front of the cable box? There is no light now. Users often face another big problem not working on the Xfinity Cable box with HDMI. UPDATE: After moving the DVR to where I want to install the new box, no live TV. Lastly, make sure the HDMI cable is plugged into both the new TV and cable box tightly. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Once reconnected you will be prompted to pick a network, at that time you can choose your home network which should resolve this issue for you. In today’s digital age, having a reliable and high-quality cable box is essential for enjoying the best television experience. how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service? The xfinity chat was infuriating. You can troubleshoot specific service problems for the following services: Xfinity TV: Unplug the TV Box from the electrical outlet or the back of the TV Box for 15 seconds. If the connection is loose, it can cause signal issues. Feb 21, 2020 · @joerf3 wrote:. Check Details 8 common xfinity problems & fixes. Sports can be a large part of our social setups. Per the guidance from previous posts, it was suggested to change the audio from the HDMI audio output auto detect to the SAP audio language reset This actually worked. I own two Vizio soundbars, an older SB4051-C0 and a newer Dolby Atmos supported SB3652-F6. driver houston tx jobs How to setup a Satellite Box Antenna Cable Satellite WatchFree DVD player Connect Blu Ray player Connect a Amazon fire stick, Firestick, Firestick not working connect to roku, Roku Connect xbox Connect play station connect console How to Setup my TV with WatchFree+, Antenna, Cable/Satellite Box, Gaming system or any other device Learn how to activate Xumo from Xfinity (formerly Flex). In this video I show you step by step how to set up a Xfinity X1 Cable TV Box. Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. For older Xfinity cable boxes, manually unplug and replug the power cable to refresh your TV signal. Feb 2, 2022 · Restarting The Cable Box Through The Power Button. There are several ways to reset a Comcast cable box. Last week installed new Panasonic HDTV Model TC-32LX600 with older Comcast setup box. Setting Up Your Xfinity Cable Box. Learn more about the ESPN app on Xfinity X1 and Flex. Replaced the Xi6-A with a brand new XiOne-SC (B) and exactly the same issues. Attempt to turn on the cable box again check for damaged cable. Green LED Comcast Remote; Enter the code that the TV screen shows and press. Set the TV input to the input connected to the Xfinity TV Box. Jul 4, 2023 · They will see if it is configured in the proper manner or not. spartan race results 2023 In order to best assist you, we need to further check your equipment/setup on our end. Power on the TV and the cable box. Optimum cable boxes are known for their advanced features and user-fr. However, the power button on the TV remote can't be used to turn the STB on or off. Then a gray box popped up saying the remote was paired with another box. They will see if it is configured in the proper manner or not. Learn how to activate and set up your Comcast Xfinity cable box in 14 easy steps with pictures. Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit. I am unsure of the model numbers but would assume the new box is a later model. Learn how to resolve issues with your television not displaying a picture or only showing a blue or black screen. Most Xfinity boxes come with a physical reset button that you need to hold down for 5 seconds. Cable companies aren’t terribly popular with their customers, and the size of their monthly bills goes a long way toward explaining why. I have to unplug the cable box and reset it. The latest models of Xfinity cable Box mostly use a High-definition multimedia interface. Unplug the cable box from the wall. Advertisement When you open the Dominion box for the first time and take a glance at its components, you may feel like you're about to embark on a complicated endeavor along the li. This way you can know How To fix Xfinity Cable Box Not Working?We are going to c. how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service? control your digital set-top box or DTA (Digital Transport Adapter). Cable boxes can't improve or get any cheaper if there's no competition or incentive. However, I'm not getting a signal from the HDMI output, but I believe it's because I'm using an old and long (25') HDMI cable. Learn how to troubleshoot your Xfinity Internet and WiFi connection. Learn how to resolve issues with your television not displaying a picture or only showing a blue or black screen. May 20, 2024 · a. Just hit OK when it asks you to set up the tuner and start searching for channels.
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To set up, press and select To access, press on your remote while watching TV or viewing TV Listings Cable: Enables control of your Digital Set-Top Box. Replaced the Xi6-A with a brand new XiOne-SC (B) and exactly the same issues. Sorry for the delayed response - out of pocket for a few. The article presents all the info you need when upgrading your X1 TV Box for the over-the-top (OTT) Streaming Partner apps. After logging into my account, I tried to go through the remote reset. It goes in the wide, narrow port in the back of the cable box. When the box turns on, check if PSt appears again on the box, and if it does, try. The Xfinity cable TV box is similar to a DVR box that converts the received analog signals into transferable data sent to the television. Whether you're hooking the second box to the same TV, a different TV in another part of your house or through another device, the process involves only a few peripheral items. However, I keep running into the message "we couldn't reach your box. Power on both the TV and the X1 TV Box. If your cable box isn't responding to your commands or won't turn on… Try to restart it. Troubleshoot your Xfinity On Demand issue from a list of common error codes. Change the input of the TV to which the cable box has been connected. Apr 25, 2024 · Some STB models are not compatible with Cable or Satellite box setups. I didn't know this would be the case because I didn't even see an infrared receiver on the box. Last week installed new Panasonic HDTV Model TC-32LX600 with older Comcast setup box. Now that you have all your components ready, let's start the setup process: Connect to the TV: Using an HDMI cable, connect one end to your Xfinity box and the other to your TV. Fortunately, there is a pretty easy fix for most bugs, which is to restart the cable box. If you can't find the problem,. lexus is250 trac off check engine Your cable box may not function properly because it is stuck on a type of program. Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. But sometimes, this cached data might get corrupted and cause the app to crash or not work properly. Last week the US Federal Communications formally adopt. Xfinity TV box showing first "boot" then "CASE" and finally stuck with "PSt". You can find it on older Xfinity Remotes like the XR2, XR5, and XR11 usually at the bottom left of the button layout. Setup: Programs your remote to control your TV, DVD player, VCR or audio device. Xfinity For full functionality of this site it is necessary to enable JavaScript. Replaced the Xi6-A with a brand new XiOne-SC (B) and exactly the same issues. The LED will begin flashing green. You can use the TV button to turn the set-top box on or off after following the provided steps: For Remote Without Setup Button. You'll probably get better customer support if you go see. If have a Comcast remote and and it doesn't work w. Oct 3, 2021 · I went to the local Xfinity store to swap out my cable box for a 4K capable cable box for my new LG 4K TV. The Setup Button is used to set up your Xfinity Remote with your Xfinity X1 TV box. Mathematics can often be seen as a daunting subject, full of complex formulas and equations. Sorry for the delayed response - out of pocket for a few. Restart Your Xfinity Cable TV Box You can go about fixing your Xfinity Cable Box in two ways: resetting or restarting. Learn more about your Comcast TV Box and download the user manual here. I unplugged and re-plugged the cable box back in. You can switch off your cable box by using the remote or pressing and holding the power button on the Xfinity box for at least 15 seconds, and your cable box will restart automatically. elkhart horse auctions photos By clicking "TRY IT", I agree to receive newsletters and promotions f. If the connection is loose, it can cause signal issues. all commands at your local set top box are sent upstream to comcast servers that then tell your box via return message what your set top box is to to (change channel, pause, etc) now. Then a gray box popped up saying the remote was paired with another box. Access the Xfinity My Account app, click on the TV button near the Overview button, select your device, click Troubleshoot, and then System Refresh to re-program your Comcast (Xfinity) cable box. Power on the TV and the cable box. Learn more about activating your Xfinity Gateway or an approved customer-owned third-party modem using the Xfinity app. Learn how to troubleshoot remote control buttons that don't work on Xfinity remotes. In this video I show you step by step how to set up a Xfinity X1 Cable TV Box. Cable In → Cable In/RF In: The coax cable from your wall is connected here. This article outlines the steps to complete a factory reset on an Xfinity Flex Streaming TV Box. , when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine). on that app, log in and. HDMI port 3 would work with the Comcast box. Feb 2, 2022 · Restarting The Cable Box Through The Power Button. Change the input of the TV to which the cable box has been connected. See the attached info the provide with an X1 Voice box Why have you experts not realized that using a HDMI port for two way communication with a device not set up for it may be a problem!!!! 0 Yesterday the new TV arrived, hooked it and the new X1 box. white round pill 337 By clicking "TRY IT", I agree to receive newsletters and promotions from Money. If checking the connections does not solve the problem, the next step is to restart the cable box. Depending on the problem, the trouble might be with the cable box or with some other element. Next, connect the audio. I called and automated system said a signal was sent and could take up to two hours to load channel guide. In this article, I have gathered together the ways to reprogram your Comcast cable box in case you are experiencing issues with it. During the refresh, your cable box will create a new connection with Xfinity that will flush out most TV signal issues. Despite their longstanding success, you are bound to experience some issues with your cable box from time to time. control your digital set-top box or DTA (Digital Transport Adapter). If you are wondering why your internet bill keeps going higher, this might help explain it. The XiD only communicate with the main box. Green LED Comcast Remote; Enter the code that the TV screen shows and press. Change the input of the TV to which the cable box has been connected. Xfinity Feb 27, 2022 · Last week my only Comcast Wi-Fi-based 4K cable box (Xi6-A) started failing. Learn how to schedule a repair appointment online. My X1 TV box stopped working. Sep 15, 2023 · If your Xfinity Cable Box isn’t working, restart the Comcast cable box. Comcast is one of the most popular cable service providers in the world. Hand-tighten all cable connections to make sure they're not loose. @bjr70 wrote: I received my equipment yesterday and everything installed fine. Dive in for some cool carabiner-based cable. You'll probably get better customer support if you go see. Comcast is one of the largest telecommunications companies in the United States, providing cable television, internet services, and phone services to millions of customers nationwi.
The factory reset unpairs your remote and TV Box, so you'll need to re-pair them. If you are wondering why your internet bill keeps going higher, this might help explain it. Feb 2, 2022 · Restarting The Cable Box Through The Power Button. Turn the box back on. After logging into my account, I tried to go through the remote reset. The LED will begin flashing green. If they can't fix the problem remotely, insist they send a tech out to identify the cause and correct it. ryan hummiston Xfinity did a 2 hour update remotely with my cable box and it did not fix it. However, I keep running into the message "we couldn't reach your box. If you still have the remote control for your soundbar, make sure to set the inputs correctly to make sure the sound plays back properly. @rckraus. They sent a signal, I saw the greeting screen, and when I tried to select the language, nada. You can also check the sticker located on the bottom panel of the TV Box. Now that you have all your components ready, let's start the setup process: Connect to the TV: Using an HDMI cable, connect one end to your Xfinity box and the other to your TV. If the voice control on your remote is working you can simply say "Restart TV Box" to force the box to restart. kallis german butcher shop port charlotte fl Using a VPN connection with Xfinity Internet is just one of the many benefits for Comcast customers. Learn how to resolve issues with your television not displaying a picture or only showing a blue or black screen. Equipment Setup and Troubleshooting. Note: Doing this helps resolve minor issues by refreshing the device's system. In today’s digital age, television has evolved beyond traditional cable and satellite services. HDMI port 3 would work with the Comcast box. This provides the internet connection and the cable TV signal. Unplug the cable box from the wall. play fire kirin online login Press the xfinity button on the remote. Power on both the TV and the X1 TV Box. My guess is technical problems with any Wi-Fi access points EXCEPT Comcast's own Wi-Fi access points. If your Xfinity box says “boot” and doesn’t. Sep 30, 2022 · New cable X1 box will not connect. When it comes to choosing a cable TV provider, there are numerous options available in the market. Hand-tighten all cable connections to make sure they're not loose.
Equipment Setup and Troubleshooting. I thought the remote was broken as the cable box reported that remote was no longer connected and to move closer to the box. Strangely, my soundbar comes on by itself at about 4 AM in the morning. What that green light is communicating can be determined by the series of blinks, or by a steady green light When the cable stops working or when there is a problem with the cable box, it can feel like. Screen says "Your account needs some attention…. To set up, press and select To access, press on your remote while watching TV or viewing TV Listings Cable: Enables control of your Digital Set-Top Box. When it comes to enjoying your favorite television shows and movies, having a reliable cable box is essential. See instructions for pairing your Xfinity remote and TV Box. I have been on the phone with Comcast for a ridiculous amount of time this week and really don't want to call back. On most Comcast cable boxes, the HDMI port is either in the bottom-right corner of the box or at the bottom of the box's back. Try a different cable: If you suspect that the cable might be faulty, try using a different Ethernet cable to connect your X1 Box. Just hit OK when it asks you to set up the tuner and start searching for channels. With a wide range of options available in the market, it can be overwhelming t. Selected "troubleshoot" for the X1 box under Devices and it went to "tighten all cable connections", etc. We restarted all of the machines and tv and still no fix. You can find the model number of your X1 TV Box by going to About in the X1 Settings menu. Printers encounter problems for a number of reasons, including incorrect printer setup, worn printer or power cables, insufficient power supply and network issues As one of the leading telecommunications and cable providers in the United States, Comcast has established a strong presence across the country. Depending on the problem, the trouble might be with the cable box or with some other element. To reset the time on your xfinity box, follow these steps: 1. I then pulled the HDMI cable from the XG1, put it back in, and then Bravia sync started working, and both the box and soundbar were visible and I was getting audio from the soundbar. Fixing Xfinity Box Not Working Check For Power Light; 2. Do you happen to have an amp in your cable setup? What are you upgrading from are the XiD replacing existing equipment? We recently got an Xi6-A TV box for our bedroom TV. code f70 whirlpool duet dryer After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. I keep getting “SORRY, there seems to be some trouble. You'll probably get better customer support if you go see. Selected "troubleshoot" for the X1 box under Devices and it went to "tighten all cable connections", etc. Learn more about how to install your Xfinity Getting Started Kit devices. Sep 15, 2023 · Fortunately, there is a pretty easy fix for most bugs, which is to restart the cable box. If resetting the Comcast remote does not resolve the problem, the issue is most likely with the Comcast cable box. It's necessary to switch operation of the universal remote control that comes with the Comcast cable box from the TV to the box so the remote is set to the. This article covers how to replace your remote. If the connection is loose, it can cause signal issues. how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service? control your digital set-top box or DTA (Digital Transport Adapter). To do this: Turn the cable box off. Tried the reset feature in Troubleshooting and got the message it couldn't reset the box because it wasn't connected, when clearly it is. on that app, log in and. If they can't fix the problem remotely, insist they send a tech out to identify the cause and correct it. jackson arkle Mar 30, 2022 · Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Aug 18, 2022 · For Remote Without Setup Button. , when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine). High-definition digital set-top. The Xfinity cable TV box is similar to a DVR box that converts the received analog signals into transferable data sent to the television. Then, if all else is working, try rebooting the cable box. Wait for at least 30-45 seconds before plugging the cable box back in. Get answers to FAQs about Xumo Stream Box from Xfinity. jpeg Learn how to troubleshoot audio issues with Xfinity TV. Learn more about the ESPN app on Xfinity X1 and Flex. Make sure end connections on the cable have not loosened. The Disney Channel, once a gateway to all things Disney, plummeted from a top-10 network with nearly 2 million average daily primetime viewers in 2014 to No. In this article, I have gathered together the ways to reprogram your Comcast cable box in case you are experiencing issues with it. Oct 1, 2021 · To repair the connection between the cable box and your internet you should unplug the box for 20-30 seconds and then reconnect it. Turn the box back on. Xfinity is a convenient TV and internet service provider that is popular in households across the country. Also check the coaxial connection to the cable-box. Learn how to resolve issues with your television not displaying a picture or only showing a blue or black screen. However, you might find that newer remotes like the XR15, XR16, and the Xfinity Flex Remotes don't necessarily have a Setup button. The representative at Xfinity said both should produce a signal. I would be happy to look at your account and get a replacement box sent out so you can enjoy all of the 4K programming. The problem as he said was the box i had was the white light box - These boxes are failing nationwide after a comcast update and they are swapping out the X1 boxes with new boxes - (blue light and digital clock is back. The box may be resetting because it is not getting a good signal coming to the box. I unplugged and re-plugged the cable box back in.